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Cancellation & Refund Policy

  1. Order Cancellation: Once an order is placed on www.wintersomewhere.com, it cannot be canceled. Please review your order carefully before making the final purchase.
  2. Refunds: We do not provide refunds for any products purchased on our website. All sales are final. We encourage you to thoroughly review the product details, size charts, and any other relevant information before making a purchase.
  3. Exchange Policy: We offer exchanges only in the following circumstances:

a) Wrong Product Delivered: If you receive a product that is different from what you ordered, please contact our customer support team within 48 hours of receiving the item. We will provide you with instructions on how to return the incorrect product, and upon verification, we will send you the correct item.

b) Size Issue: If you encounter a sizing issue with the product you received, please contact our customer support team within 48 hours of receiving the item. We will guide you through the exchange process, and upon receiving the returned product in its original condition, we will send you the correct size.

Please note the following conditions for exchanges:

  • The product must be unused, unworn, and in its original packaging.
  • The tags, labels, and any accessories that came with the product must be intact and included.
  • The exchange request must be initiated within 48 hours of receiving the product.
  • You will be responsible for the shipping costs associated with returning the product unless it was delivered incorrectly or in the wrong size.

Once we receive the returned item and verify its condition, we will process the exchange and ship the replacement item to you.

Please ensure that you carefully read the product descriptions, sizing information, and other relevant details before making a purchase to minimize the need for exchanges or returns.

For any further questions or assistance regarding our cancellation and exchange policy, please contact our customer support team at support@wintersomewhere.com or through our website’s contact form.

Note: This cancellation and refund policy is subject to change without prior notice. Please refer to the policy on our website for the most up-to-date information.